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Resources -- Local Organizations
United Way and the Philadelphia Council AFL-CIO are committed to strengthening families in the community. As part of this effort, following is a list of agencies to assist you during economic downturn, provide financial counseling, or help you with health care needs.
To search a listing of all agencies, select from the following categories:
Cash Assistance/Food Stamps/Medical Assistance
Child Care
Counseling
Credit/Debt Counseling
Domestic Violence/Anger Management
Drug & Alcohol Rehabilitation Services
Education & GED
Employment-Related Concerns
Energy Assistance
Food Cupboards
Health Care
Home Repairs/Maintenance
Housing
Legal Services
Oil & Heat Related Repairs
Senior Services
Social Security
Veterans Services
Weatherization Assistance
CASH ASSISTANCE/FOOD STAMPS/MEDICAL ASSISSTANCE
Department of Public Assistance --
Community Services
1400 Spring Garden Street
Philadelphia, PA 19130
215.560.2547
Determines and sets policy for the state of Pennsylvania. Callers will be referred to local offices in their counties.
Share Food Program
2901 W. Hunting Park Avenue
Philadelphia, PA 19129
215.223.2220
Share is a large buying club that enables individuals to purchase food at a low cost. For $14 in cash or food stamps plus two hours of community service, participants receive $35 worth of fresh food. Share will direct callers to food resource sites in the five-county area. There are no income requirements.
CHILD CARE
For information on selecting a child care program or for help in paying for child care, contact the following:
Philadelphia 1.888.461.5437
Bucks 1.800.371.2109
Chester 1.800.870.2323
Delaware 1.800.831.3117
Montgomery 1.800.281.1116
COUNSELING
Catholic Social Services
222 N. 17th Street
Philadelphia, PA 19103
Provides services to individuals, families, including marriage counseling. Sliding scale fees.
Family and Community Services of
Delaware County
100 W. Front Street
Media, PA 19063
610.566.7540
Provides services for individuals, families, parenting supports.
Family Services of Montgomery County
180 W. Germantown Pike
Norristown, PA 19401
610.272.1520
Provides family counseling, parenting, and foster grandparents programs.
Family Service of Chester County
310 N. Matlack Street
West Chester, PA 19380
610.696.4900
Provides counseling, case management, support groups for parents.
Psychiatric Crisis Services
Philadelphia:
Suicide & Crisis Intervention: 215.686.4420
24-Hour Acute Services: 215.685.6440
Office of Mental Health: 215.685.5400
Delaware County:
24-Hour Crisis:
Mobile Crisis (Project REACH): 610.352.4703
Fitzgerald Mercy: 610.237.4210
Crozier Chester Medical Center: 610.447.7600
Office of Behavioral Health: 610.713.2365
Montgomery County:
24-Hour Crisis: 610.279.6100
Office of Mental Health: 610.278.3642
Chester County:
24-Hour Crisis: 610.873.1000
Office of Mental Health: 610.344.6265
Bucks County:
24-Hour Crisis:
Bristol-Bensalem: 215.785.3785
Lenape Valley: 215.345.5327
Office of Mental Health: 215.442.0760
Counseling Network for Loss & Transition
523 Bethlehem Pike
2414 Rhawn Street
215.624.8190
Counseling for individuals who are in a state of transition as a result of bereavement (spouses, other relatives, friends). Sliding scale fee.
Wissahickon Hospice
David Bradley Children's Bereavement Program
8835 Germantown Avenue
Philadelphia, PA 19118
215.247.0277
1.800.700.8807
Services to help children and adolescents cope with terminal illness and death-related losses.
CREDIT/DEBT COUNSELING
Consumer Credit Counseling Service of Delaware Valley, Inc.
Provides budget, credit and money management counseling and advice. Provides counseling on debt management and debt reduction/elimination. Offers educational and training presentations and seminars.
215.563.5665
DOMESTIC VIOLENCE/ANGER MANAGEMENT
For women:
Women in Transition: 215.751.1111
Lutheran Settlement House: 215.739.9999
Women Against Abuse: 215.386.7777
In Spanish: 215.765.8870
Congreso's Latina Domestic Violence Hotline: 215.978.1174
(Counties)
Delaware County Domestic Abuse Project: 610.565.4590
Laurel House, Montgomery County:
610.643.3150
Women's Center of Montgomery County: 1.800.773.2424
Domestic Violence Center, 24-hour hotline
-Chester County: 610.431.1430
-Bucks County: 1.800.220.8116
For men (Anger Management):
Men's Resource Center: 610.971.9310
Menergy: 215.242.2235
Penn Relationship Group: 215.382.6680
Rose Tree Counseling Center: 610.566.4975
DRUG & ALCOHOL REHABILITATION SERVICES
Alcoholics Anonymous
(covers the five-county region)
Southeastern Pennsylvania Association
1218 Chestnut Street
Philadelphia, PA 19107
215.574.6900
Fellowship of men and women who are recovering alcoholics and who help others achieve sobriety.
Coordinating Office for Drug &
Alcohol Abuse Program
215.685.5403
Refers individuals to drug and alcohol rehabilitation programs in the region that provide both inpatient and outpatient services.
Alcoholism & Addictions Council
of Delaware County
225 S. 69th Street
Upper Darby, PA 19082
610.352.8943
Helps families and individuals with drug and alcohol problems. This program also provides special services for adolescents.
Al-Anon/Alateen of Delaware Valley
215.222.5244
Group meetings throughout the Delaware Valley for family members and friends who have problems caused by someone else's drinking.
Mental Health Association of Southeastern
Pennsylvania
1211 Chestnut Street
Philadelphia, PA 19107
215.751.1800
Advocacy, support groups for individuals in treatment and their family members.
EDUCATION & GED
Community College of Philadelphia
1700 Spring Garden Street
Philadelphia, PA 19130
215.751.8010
Center for Literacy, Inc.
636 S. 48th Street
Philadelphia, PA 19143
215.474.1235
Provides free adult basic education classes and GED instruction.
Delaware County Literacy Council
2217 Providence Avenue
Chester, PA 19013
610.876.4811
Provides free adult basic education and English as a second language instruction.
Montgomery County Opportunities Industrialization Center
1101 Arch Street
Norristown, PA 19401
610.279.9700
Provides free basic skills instruction and GED preparation for adults.
Bucks County Office of Employment & Training
4259 Swamp Road
Doylestown, PA 18901
215.340.2020
Chester County Adult Training & Education
535 James Hance Court
Exton, PA 19341
610.524.5161
Provides regional services for GED classes.
EMPLOYMENT-RELATED CONCERNS
Unemployment Compensation
Pennsylvania has changed the method of applying for benefits. You can now apply by telephone.
1.888.313.7284
Pennsylvania Careerlink
Information is available about employment, job fairs, vocational education and training.
Philadelphia County: 215.560.5465
Delaware County: 610.447.3350
Chester County: 610.384.9393
Montgomery County: 610.270.3429
Bucks County: 215.781.1073
Jewish Employment and
Vocational Services
1845 Walnut Street
Philadelphia, PA 19103
215.854.1800
Career center; over age 55 job search; employment counseling.
Greater Philadelphia Urban Affairs Coalition
1207 Chestnut Street
Philadelphia, PA 19107
215.851.0514
Adult employment, displaced workers, workforce 2000 summer youth employment.
Unemployment Project
1201 Chestnut Street, Suite 702
Philadelphia, PA 19107
215.557.0822
Advocate for individuals who are unemployed.
Women's Law Project
125 S. 9th Street
Philadelphia, PA 19107
215.928.9801
Advocate for families, children and employment issues.
Vocational Rehabilitation Offices
Assists disabled individuals in securing training and skills to access employment.
Philadelphia County
444 N. 3rd Street
Philadelphia, PA 19123
215.560.1900
Bucks, Chester, Delaware and
Montgomery Counties
Rosemont Office
1062 E. Lancaster Avenue
Rosemont, PA 19010
610.525.1810
Veterans Upward Bound Program
University of Pennsylvania
3933 Walnut Street
Philadelphia, PA 19104
215.898.6892
Provides academic instruction, computer literacy, tutoring, education/career guidance. All services are free to veterans.
ENERGY ASSISSTANCE (Gas, Electric, Water, Telephone)
Philadelphia County
Low Income Home Energy Assistance Program (LIHEAP)
215.560.2970
The program is a federal/state resource that provides assistance for individuals who are income-eligible. Participants do not need a shut-off notice in order to apply.
Crisis Hotline: 215.686.2590
Assists persons who receive a utility emergency shut-off notice. Also assists tenants in need of heat or heater repairs.
Heater Hotline: 215.568.7190
Provides emergency heater repair services for homeowners only.
Utility Emergency Services Fund (UESF)
215.829.0545
A non-profit agency that offers utility help to income-eligible people who receive a shut-off notice for a bill that is $500 or less. The agency's policy is to pay the bill down to a zero balance. Persons can use the service, available after the close of LIHEAP/Crisis support services, every two years. The following agencies can assist applicants with the above programs:
United Communities
8th Street & Snyder Avenue
Philadelphia, PA 19148
215.467.8700
Diversified Community Services
1920 S. 20th Street
Philadelphia, PA 19145
215.336.3511
Southwest CDC
6400 Woodland Avenue
Philadelphia, PA 19142
215.729.0800
Belmont Improvement Association
4087 Lancaster Avenue
Philadelphia, PA 19131
215.382.6107
Friends Neighborhood Guild
704 W. Girard Avenue
Philadelphia, PA 19123
215.923.1544
South Lehigh Action Council
2213 W. Sergeant Street
Philadelphia, PA 19132
215.229.2851
Germantown Settlement
218 W. Chelten Avenue
Philadelphia, PA 19144
215.849.6026
Congreso de Latinos Unidos, Inc.
640 W. Luzerne Street
Philadelphia, PA 19140
215.763.8870
LIHEAP/Crisis services - other counties
Bucks County Assistance Offices
1386 W. Street Road
Warminster, PA 18974
215.443.3200
1214 New Rodgers Road
Bristol, PA 19007
215.781.3393
First Call For Help, Bucks County
215.949.1660
Delaware County Assistance Offices
701 Crosby Street
Chester, PA 19013
610.447.5500
Community Action Agency
511 Welsh Street
Chester, PA 19013
610.874.8451
Montgomery County Assistance Offices
1950 Calamia Drive
Norristown, PA 19401
610.270.3500
19 N. Charlotte Street
Pottstown, PA 19464
610.327.4280
Community Action Development Commission (CADCOM)
113 E. Main Street
Norristown, PA 19401
610.277.6363
Chester County Assistance Office
100 James Buchanan Drive
Thorndale, PA 19372
610.466.1000
Telephone Assistance Services
Lifeline, Verizon Customer Service
1.800.640.4155
Helps low income Pennsylvania customers get and keep their telephone service.
The Salvation Army
Universal Telephone Assistance Program (UTAP)
Assists Pennsylvania customers in paying their overdue bills. This service is available to Verizon customers only. 1.800.771.331
FOOD CUPBOARDS
Individuals and families with little or no income can turn to a local food cupboard for help. Identification, social security number, proof of residence and income (or no income) are required in order to qualify for aid. Emergency Food Cupboards include the following:
Philadelphia
The Salvation Army
1340 Brown Street
Philadelphia, PA 19122
215.717.1169
Harold O. Davis Memorial Baptist Church
10th Street & Roosevelt Boulevard
Philadelphia, PA 19140
215.329.8859
St. Gabriel's Parish
29th & Dickinson Streets
Philadelphia, PA 19146
215.463.4060
The Salvation Army
1920 E. Allegheny Avenue
Philadelphia, PA 19134
215.739.2365
St. Vincent DePaul Society
109 E. Price Street
Philadelphia, PA 19144
215.438.1514
Delaware County
Bernardine Center
2625 W. Ninth Street
Chester, PA 19013
610.497.3225
The Salvation Army
22 N. Ninth Street
Darby, PA 19023
610.583.3750
Community Action Agency of Delaware County
862 Main Street
Darby, PA 19023
610.583.9133
Montgomery County
Community Action Development Commission (CADCOM)
113 E. Main Street
Norristown, PA 19401
610.277.6363
Colonial Neighborhood Council
107 E. Fourth Avenue
Conshohocken, PA 19428
610.828.6595
Bucks County
First Call for Help, Bucks County
215.949.1660
Chester County
Chester County Cares
610.436.4040
Supplemental Food Program
1.800.WIC.WINS
Provides food supplements and nutritional education to pregnant women, infants, and children. Income guidelines are required.
Additional Information:
Philadelphia, Delaware, Montgomery Counties
First Call For Help, United Way of Southeastern Pennsylvania
215.568.3750
HEALTH CARE
Philadelphia Health Care Centers provide many services including pharmaceutical and dental provisions.
Health District 1
1400 Lombard Street
Philadelphia, PA 19146
215.685.6570
Addresses sexually transmitted diseases by providing testing, examination, diagnosis and treatment. Walk-in HIV testing also available.
The following Centers are full-service family health providers:
Health District 2
1720 S. Broad Street
Philadelphia, PA 19145
215.685.1803
Health District 3
555 S. 43rd Street
Philadelphia, PA 19104
215.685.7500
Health District 4
4400 Haverford Avenue
Philadelphia, PA 19104
215.685.7600
Health District 5
1920 N. 20th Street
Philadelphia, PA 19121
215.685.2930
Health District 6
321 W. Girard Avenue
Philadelphia, PA 19123
215.685.3803
Health District 9
131 E. Chelton Avenue
Philadelphia, PA 19144
215.685.2250
Health District 10
2230 Cottman Avenue
Philadelphia, PA 19140
215.685.0639
Strawberry Mansion Health Center
2840 W. Dauphin Street
Philadelphia, PA 19132
215.685.2400
Delaware Valley Community Health Network, Inc., is a group of local, federally funded health centers that provide a variety of comprehensive services. Individuals and families with or without medical insurance may apply for assistance. There is a sliding scale fee for uninsured applicants, based on income.
Fairmount Health Center
1412 Fairmount Avenue
Philadelphia, PA 19130
215.235.9600
Covenant House Health Services, Inc.
251 E. Bringhurst Street
Philadelphia, PA 19144
215.844.1020
Maria de Los Santos
5th Street & Allegheny Avenue
Philadelphia, PA 19133
215.291.2500
Esperanza Health Center, Inc.
Parkview Hospital Office Building, LL
1331 E. Wyoming Avenue
Philadelphia, PA 19124
215.831.1100
Greater Philadelphia Health Action, Inc.
432 N. 6th Street
Philadelphia, PA 19123
215.925.2400
- Hunting Park Health Center
1999 Hunting Park Avenue
Philadelphia, PA 19140
215.228.9300
- Wilson Park Medical Center
2520 Snyder Avenue
Philadelphia, PA 19145
215.755.7700
- Woodland Avenue Medical Center
5501 Woodland Avenue
Philadelphia, PA 19143
215.726.9807
Resources for Human Development, Inc.
4700 Wissahickon Avenue
Philadelphia, PA 19144
215.951.0300
Abbottsford Community Health Center
3205 Defense Terrace
Philadelphia, PA 19129
215.843.2580
Spectrum Health Services, Inc.
Haddington Health Center
5619-25 Vine Street
Philadelphia, PA 19139
Broad Street Health Center
Progress Human Service Building
1415 N. Broad Street
Philadelphia, PA 19122
215.235.7944
Frankford Avenue Health Center
4510 Frankford Avenue
Philadelphia, PA 19124
215.744.1302
Southeast Health Center
930 Washington Avenue
Philadelphia, PA 19147
215.339.5100
CHIP Program
This program provides health care, dental and mental health services for children, ages 0 to 19, who are not eligible for medical assistance. Consideration is given to families based on the number of children in the household and total family income. Many families with moderate to low income may be eligible. To apply, contact:
AETNA/US Healthcare: 1.800.822.2447
Blue Cross/Blue Shield: 1.800.464.5437
Montgomery County
Norristown Regional Health Center
55 E. Marshall Street
Norristown, PA 19401
610.278.7787
Healthlink Medical Center
1775 Street Road
Southampton, PA 18966
215.364.4247
Healthlink is a free clinic for individuals and
families who have no medical insurance. Serving Bucks and Montgomery counties, healthcare professionals donate their time to provide medical and dental services to the clinic.
Chester County
Community Volunteers In Medicine
134 Lancaster Avenue
Frazer, PA 19355
610.296.7141
Provides health care, including dental, for individuals -- employed or unemployed -- who are not eligible for medical insurance and who live and work in Chester County. Patients must be low-income to qualify.
Delaware County
ChesPenn Health Services
1300 W. 9th Street
Chester, PA 19013
610.876.1600
Provides comprehensive health care to individuals and families, including dental, vision, family therapy, medical testing, social services, drug and alcohol treatment. Fixed fee.
Miscellaneous Services
Lions Club of Delaware Valley
215.563.1679
Assists low-income, elderly or disabled individuals with eyeglasses.
Donated Dental Services
1.888.471.6334
Provides referrals for low-income, elderly and disabled individuals.
Patient Assistance/Prescription Plans
Pharmaceutical Manufacturers Association of America
1.800.762.4636
Offers a free copy of patient prescription assistance directory. Physician may be required to call.
Preferred Prescription Plan
1.800.881.6325
Provides a listing of discount mail order services.
Apprise Hotline
1.800.783.7067
Assists seniors and/or disabled callers in selecting Medigap insurance.
Veterans Administration
1.800.827.1000
Veterans must register and have DD214. Prescriptions are available for a $2 co-pay with medical care.
PACE/PACENET
1.800.225.7233/1.800.225.7223
Provides prescription drug and patient assistance to individuals, aged 65 and older. Co-pay.
Delaware County Center for Family Health
2600 W. 9th Street
Chester, PA 19013
610.859.2059
Eastside Family Health Center
619 Welsh Street
Chester, PA 19013
610.872.6131
Westside Health & Dental Center
1300 W. 9th Street
Chester, PA 19013
610.874.6231
Bucks County Dental Program
1.800.347.6803
Provides free dental care to children in Bucks County who have no dental insurance. There are income eligibility requirements.
Phoenixville Area Dental Network
1.877.765.0477
Provides free dental care to uninsured children living in the service area of Phoenixville Hospital. There are income criteria.
Kids Smiles
2821 Island Avenue
Philadelphia, PA 19153
215.492.9291
This non-profit dental office provides care for children covered by Medical Assistance or CHIP, as well as uninsured children whose families meet income criteria. Uninsured patients are charged $20 for a visit.
HOME REPAIRS/MAINTENANCE
Philadelphia Redevelopment Authority
1234 Market Street
Philadelphia, PA 19107
215.854.6515
Provides Action Loans -- below-market rate home improvement loans -- for owner-occupied properties.
Housing Consortium for Disabled Individuals
Adaptive Housing Modifications
215.895.5692
Modifies houses of disabled homeowners or their family members to increase their functional independence.
Housing Counseling (disabled)
215.895.5609
Technical Assistance (disabled)
215.895.5689
Community Action Agency
610.583.9133
Montgomery County Aging and Adult Services
610.278.3601
HOUSING
Mortgage Assistance
If your income has been reduced through no fault of your own and you are facing foreclosure, you can get state or federal assistance to pay your mortgage for up to three years. For more information, contact the
following programs:
Housing Finance Agency (Act 91)
1.800.342.2397
Philadelphia Council for Community Advancement
100 N. 17th Street
Philadelphia, PA 19103
215.567.7803
Housing Association of the Delaware Valley Information Program
658 N. Watts Street
Philadelphia, PA 19123
215.978.0224
Rental Assistance/Homeless Prevention
Individuals or families who need help with a security deposit or who have been given an eviction notice can get help from the following:
Tenant Action Group
21 S. 12th Street
Philadelphia, PA 19107
215.575.0700
Diversified Community Services
1920 S. 20th Street
Philadelphia, PA 19145
215.336.3511
South Lehigh Action Council
2213 W. Sergeant Street
Philadelphia, PA 19132
215.229.2801
New Kensington CDC
2513 Frankford Avenue
Philadelphia, PA 19125
215.427.0350
Southwest CDC
6400 Woodland Avenue
Philadelphia, PA 19142
215.729.0800
LEGAL SERVICES
Montgomery County Legal Services
610.275.5400
Community Legal Services
215.981.3700
Philadelphia Bar Association Lawyer Referral & Information Services
215.238.6333
Temple University Legal Aid Office
1719 N. Broad Street
Philadelphia, PA 19122
215.204.1800
Women's Law Project
125 S. 9th Street
Philadelphia, PA 19107
215.928.9801
Delaware County Legal Assistance Association
610.874.2171
OIL & HEAT RELATED REPAIRS
Is your landlord ignoring your plea for help?
Crisis Hotline: 215.686.2590
Basic System Repairs
Electrical & plumbing problems
215.448.2160
Housing Consortium for Disabled Individuals (HCDI)
215.895.5689
Office of Emergency Shelter & Services
215.686.7150
Philadelphia Corporation for Aging
Small repairs for individuals aged 60 and older
215.765.9000
Tenant Action Group
Rental assistance, landlord/tenant disputes
215.575.0700
Philadelphia Weatherization Services
215.448.2137
SENIOR SERVICES
Eldercare locator
1.800.677.1116
National services for seniors that refers callers by zip code.
Aging Agencies
Philadelphia County:
Philadelphia Corporation for Aging
215.765.9040
Delaware County:
610.713.2100
Bucks County:
215.348.0510
Chester County:
610.344.6350
Montgomery County
610.278.3601
SOCIAL SECURITY
Social Security Online is now serving you at www.ssa.gov
Available onsite:
Keep up with the latest developments about Social Security -- the eNews. You'll receive a free monthly newsletter and timely updates on issues of importance to you. www.ssa.gov/enews
Your Social Security Statement, a valuable financial planning tool, will be sent to you every year. It provides personalized estimates of your retirement, disability, and survivor benefits, as well as a record of your yearly earnings. www.ssa.gov/mystatement/
The retirement age is gradually increasing from
65 to 67 for persons born in 1938 and later.
Find out the age at which you can retire. www.ssa.gov/pubs/ageincrease.htm
Use the Benefits Planner to help you plan your financial future. It provides you with estimates of your own retirement, disability, and survivor benefits. www.ssa.gov/planners/
Workers age 65-69 can continue working without losing Social Security benefits. There is no restriction on earnings for persons age 70 and older. www.ssa.gov/retire/earningstest.htm
Now you can file your retirement claim online. It's easy, quick and secure! www.ssa.gov/applytoretire
Medicare beneficiaries are now able to apply
online for a replacement Medicare Card.
www.ssa.gov/medicarecard
For more information, call 1.800.772.1213
VETERANS SERVICES
The Philadelphia Veterans Multi-Service & Education Center, Inc.
213-217 N. 4th Street
Philadelphia, PA 19106
215.923.2600
Provides employment and training services including job search and placement, as well as referral services including emergency food/shelter, drug/alcohol rehabilitation, disability compensation and other benefits. Provides services to veterans affected by Agent Orange and Gulf War.
Veterans Administration
1.800.827.1000
Provides VA benefits and services to veterans and
their families.
Veterans Upward Bound Program
University of Pennsylvania
3933 Walnut Street
Philadelphia, PA 19104
215.898.6892
Provides academic instruction, computer literacy,
tutoring, education/career guidance. All services are free to veterans.
WEATHERIZATION ASSISTANCE
Philadelphia Housing Development Corporation (PHDC)
1234 Market Street
Philadelphia, PA 19107
215.448.2160
Bucks County Opportunity Council
Neshaminy Manor Center
1282 Almshouse Road
Doylestown, PA 18901
215.345.8175
Chester County Weatherization Program
Housing Development Corporation
Eastern Market
308 E. King Street
Lancaster, PA 17602
1.800.732.3554
Delaware County Home Weatherization Program
Community Action Agency
892 Main Street
Darby, PA 19023
610.583.9133
Montgomery County Community Action
Development Commission (CADCOM)
113 E. Main Street
Norristown, PA 19401
610.277.6363
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